These terms are between you, the business signing up (“you”), and Outright Solutions Pvt. Ltd., trading as Tradeshed (“we”, “us”). By creating an account you agree to them. Tradeshed is for businesses, not consumers.
1. The service
Tradeshed gives you a website for your trade and the tools included in your plan, as described on our pricing page. We may improve or change features over time, and we’ll tell you before removing anything your plan includes.
2. Your account
Keep your sign-in details safe and tell us straight away if you think someone else has used your account. You’re responsible for what happens under your account, including anything your team members do.
3. Free trial, payment and cancelling
- New accounts start with a 14-day free trial. If you don’t cancel before it ends, your plan starts and your card is charged.
- Plans are paid monthly or yearly in advance. Prices exclude VAT, which is added where it applies.
- You can cancel at any time from your dashboard. Your plan runs to the end of the period you’ve paid for; we don’t refund part periods, except where the law requires.
- If a payment fails we’ll let you know. If it’s still unpaid after [14] days we may pause your website until it’s paid.
- We’ll give you at least 30 days’ notice of any price change.
4. Your content
You own the words, photos, logos and other material you add (“your content”), and you give us permission to host and display it to run your website. Make sure your content is accurate and that you have the right to use it, including any photos.
Only claim accreditations, memberships or insurance you actually hold. Don’t use Tradeshed for anything unlawful, misleading or harmful, or to send messages people haven’t agreed to receive.
Words we draft for you are a starting point: please check them before going live.
5. Your customers’ information
For enquiries and other details your customers give through your website, you are the controller and we process them on your behalf, as set out in our privacy policy and our data processing terms [link]. You’re responsible for having a lawful reason to contact your customers.
6. Web addresses
Your free address (yourname.tradeshed.com) stays with Tradeshed. A domain you already own stays yours. A domain we register for you is registered in [your name], and we’ll help you move it if you leave.
7. Availability
We work hard to keep Tradeshed running all the time, but we can’t promise it will never be interrupted, for example during maintenance or problems with our providers.
8. Liability
Nothing in these terms limits liability that can’t be limited by law. Otherwise, we aren’t liable for loss of profit, business or data, or for indirect losses, and our total liability in any 12 months is limited to the fees you paid us in that period.
9. Ending the agreement
You can cancel at any time. We may suspend or close an account that breaks these terms, after warning you where we reasonably can. When your account closes your website goes offline; you can ask for a copy of your content and enquiries before then.
10. Changes and law
We may update these terms and will tell you by email at least 30 days before important changes take effect. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
Contact
[hello@tradeshed.com] · [registered address]